Data Analyst III

Remote
Full Time
Experienced

Introduction to Position:

A Data Analyst III at Modea usually works with individual clients, primarily large healthcare organizations, to manage, improve and report on their digital properties (apps and websites). 

A Data Analyst III is an advanced role, filled by someone with previous experience as an analyst who has proven their ability to: successfully work autonomously, execute at a high level of competence, effectively manage up and consult clients, and proactively identify areas for additional value-add.

Essential Duties and Responsibilities:

  • Comfortable working in a cross-functional team environment with minimal supervision and support.
    • Work both collaboratively and independently.
    • Effectively Communicate with both internal teams and external clients.
    • Build and maintain strong relationships with other teams at Modea and to client teams and stakeholders.
    • Maintain accountability to Modea’s best practices - log time accurately and manage work and time effectively. 
    • Feels comfortable presenting findings, analysis and recommendations to clients with minimal to moderate support.
    • Can mentor other team members in a formal direct report or informal mentoring setting.
    • Able to offer meaningful feedback and insights across teams in formal and informal settings (comfortable offering perspectives when necessary) 
  • Advanced to expert in the primary toolkit
    • Fluency in popular web analytics tools; Google Analytics, Adobe Analytics, Piwik Pro, Matomo and/or Snowplow analytics preferred.
    • Deep knowledge of the digital analytics landscape – what tactics can be used and thorough understanding of strategies for measurement.
    • Able to troubleshoot most issues with implementation and configuration of web analytics tools without needing support.
    • Experienced with configuring, using and maintaining popular cloud data storage tools (Google Cloud Platform, AWS, Microsoft Azure).
    • Able to conduct advanced UX or clickstream analysis to answer almost all client questions.
    • Able to explain detailed metrics and tradeoffs in tracking philosophy - the ‘why’ of Modea’s tracking choices. Analysts should be able to ask the right questions and provide support to other areas where appropriate.
    • Able to run basic SEO Audits and communicate not only their findings but also basic recommendations for improvements.
    • Comfortable implementing and managing secure and HIPAA-compliant data collection and data storage.
  • Competent Coder
    • Able to conduct analysis in R and/or Python, using pre-configured and common API methods to query and pull down data from established sources (GA as a common example, using the GoogleAnalyticsR Library in R or the equivalent in Python) and able to pull data from unknown sources that aren’t pre-configured. Working knowledge of API structures.
    • Able to read and understand code in both R and Python and have a solid knowledge of Git and how to push code to a shared repository, as well as best practices of version control and collaborative coding.
  • Able to stretch with help
    • Analysts should be able to tackle more advanced analysis and more complex problems with support and supervision from a more experienced team member.

A successful Analyst III will demonstrate the following qualities:

  • Curiosity: Our clients often have unpredictable questions, and analysts should be both self-directed in generating their own queries and areas for investigation as well as interested in digging into client questions for ad-hoc reporting and great service.
  • Adaptability: Our toolkit is changing regularly, and our clients often use a wide range of tools across a range of engagements. An ability to work with varied tools, concepts and datasets is key. 
  • Excellent communication skills: We ask analysts to present their findings and results to clients and to internal teams frequently and through a range of methods (oral, written, visual) Communicating the work is a huge part of the consultant’s job!

Minimum Requirements:

  • 3 years of experience with digital analytics or related analytical field
  • Experience implementing, maintaining and reporting from popular Digital Analytics platforms - GA, Adobe, Piwik Pro, Snowplow, etc.
  • Bachelor's Degree or equivalent work experience
  • Certification or demonstrated experience equivalency with cloud data management systems - Google Cloud Platform, Amazon AWS, Microsoft Azure, etc.
  • Experienced and knowledgeable about existing tools and software in the digital analytics space - a working knowledge of common options and their drawbacks and advantages.
  • Must be an experienced and polished oral and written communicator

Work environment:

Modeans are able to work at any location in Virginia, Tennessee, or North Carolina, unless as otherwise required by job responsibilities. We offer modern offices located in Nashville, TN and Blacksburg, VA. Our office provides an indoor space with moderate temperatures and noise levels. This allows employees to choose a fully-office, fully-remote, or hybrid work experience. Employees may occasionally need to travel to our offices or other locations for items such as training or client visits. We will also provide employees with tools to do their job at home as well as in the office. 

Who is Modea?

We are a privately owned, technology consultancy with a mission to infuse greater control, transparency, and choice into the consumer healthcare experience. To do this, we work with large healthcare providers to help them build out a digital roadmap, then design and build mobile, web, and other digital experiences. We fundamentally believe that this work helps consumers have better information and access to care, and our clients to build stronger customer relationships. 

Here are a few ways to get to know our work in healthcare:

  • Learn about our award-winning EHR-integrated mobile app development for Children’s Wisconsin. This app delivers a fully integrated MyChart to allow parents to manage their children’s health in one place.
  • Discover Luminis Health’s website development that was built with a firm accessibility standard and patient-centric solutions.
  • Check out the web analytics and consumer research we completed to help Lurie Children’s drive the design decision-making process and ultimately create a more user-friendly site. 
  • Review our design research and Drupal work used to create a Healthcare Social Network experience for the American Medical Association.
  • If you’re interested in learning more, we encourage you to dive into some of our other work.

Here are a few other reasons why you should apply:

First, you’ll love the work we do and the people you’ll get to do it with. We’ve assembled an exceptionally smart and hardworking team and you’ll enjoy the work associations and general camaraderie with other “Modeans.” We also work with great clients who value our contributions and work side-by-side with us.

Second, Modea offers a great benefits package that provides both a fun and enjoyable workplace and great perks that will improve your quality of life:

  • Generous paid time off
  • Generous health, dental, and vision insurance
  • 401k with fully vested company matching
  • Long term & short term disability

Some of these benefits, like parties and snacks, have had to adapt to the remote work environment we are currently in, but our operations team has found innovative ways to support our employees. We take care of our team.

Physical Demands:

Must be able to remain in a stationary position during the duration of the workday. Individual must have the ability to constantly operate a computer. Must have the ability to converse with and exchange information to clients and coworkers both in person and through a computer. Capable of transporting items of 15lbs or less to and from work.

You must be legally authorized to work in the United States for this position. 

Modea participates in the E-Verify program.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of rage, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

We aspire to be an highly inclusive employer – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to keeping great people representative of a variety of backgrounds, perspectives, and skills, not just because it's the right thing to do, but because we believe it makes Modea stronger.


 

You must be legally authorized to work in the United States for this position.

Modea participates in the E-Verify program.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

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